Retail Customer Experience Specialist

dollartree; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and maintain a clean, organized store in Cleveland, OH. The role involves stocking, unloading merchandise, and ensuring safety and professionalism in interactions.

Qualified candidates typically have a high school diploma and prior retail or service experience. The job requires physical ability to lift 30–50 lbs and walk/stand for extended periods, with a

Qualifications

• Customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Must be able to lift between 30 and 50 lbs. and perform physical tasks as needed.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks; stock replenishment.

Skills

Customer service

Communication

Problem-solving

Organizational skills

General math

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and maintain a clean, organized store in Cleveland, OH. The role involves stocking, unloading merchandise, and ensuring safety and professionalism in interactions.

Qualified candidates typically have a high school diploma and prior retail or service experience. The job requires physical ability to lift 30–50 lbs and walk/stand for extended periods, with a