Retail Customer Experience Specialist

The TJX Companies, Inc.; Napa (CA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

HSA

Job summary

Marshalls in Napa, CA is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage customers, uphold store standards, and support various departments as needed.

Responsibilities include accurately processing purchases and returns, promoting loyalty programs, and maintaining a clean, organized sales floor. A flexible schedule and ability to lift items are required.

Qualifications

• Excellent customer service skills essential.
• Able to work a flexible schedule to support business needs.
• Capable of multitasking in a fast-paced retail environment.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model established customer experience practices with customers.
• Accurately ring purchases/returns and handle change.
• Promote credit and loyalty programs.
• Maintain store cleanliness and appearance.
• Assist in store recovery and safety initiatives.

Skills

excellent customer service

strong communication

organizational skills

multitasking

lifting heavy objects

Job description

Marshalls in Napa, CA is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage customers, uphold store standards, and support various departments as needed.

Responsibilities include accurately processing purchases and returns, promoting loyalty programs, and maintaining a clean, organized sales floor. A flexible schedule and ability to lift items are required.