Retail Customer Experience Specialist

Winners Merchants International, L.P.; San Marcos (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Paid holidays/vacation/sick

401(k) match

Job summary

Marshalls in San Marcos, CA is hiring a team member to ensure a highly satisfying customer experience and help maintain a clean, organized store. You’ll engage with customers, follow loss prevention standards, and may work in multiple areas to support the business needs.

The role emphasizes teamwork and a positive store culture, with opportunities to grow and learn within a Fortune 100 company. Competitive pay and benefits are offered.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and prepare merchandise for the floor.
• Support store recovery and maintain cleanliness throughout the day.
• Participate in safety and shrink-reduction initiatives.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Attention to detail

Job description

Marshalls in San Marcos, CA is hiring a team member to ensure a highly satisfying customer experience and help maintain a clean, organized store. You’ll engage with customers, follow loss prevention standards, and may work in multiple areas to support the business needs.

The role emphasizes teamwork and a positive store culture, with opportunities to grow and learn within a Fortune 100 company. Competitive pay and benefits are offered.