Retail Customer Experience Specialist

Dollar Tree, Inc.; Crestwood (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Crestwood, IL store. You will assist customers, process transactions at the register, and help keep the store clean and well-stocked.

This part-time position requires a high school diploma or equivalent and prior retail or customer service experience. You must be able to lift 30–50 lbs and work in a fast-paced environment while delivering friendly, professional service.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service experience

Strong communication

Strong organizational skills

Problem solving

Ability to lift 30-50 lbs

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Crestwood, IL store. You will assist customers, process transactions at the register, and help keep the store clean and well-stocked.

This part-time position requires a high school diploma or equivalent and prior retail or customer service experience. You must be able to lift 30–50 lbs and work in a fast-paced environment while delivering friendly, professional service.