Retail Customer Experience Specialist

Dollar Tree, Inc.

Modesto (CA)

On-site

USD 21,000 - 26,000

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree, Inc. in Modesto, CA is seeking a Customer Service Associate to help customers, process transactions, and keep the store welcoming and well-stocked. You will manage the register, assist with unloading trucks, stock replenishment, and maintain a clean, safe shopping environment.

The role emphasizes strong customer service, reliability, teamwork, and attention to detail in a fast-paced retail setting. Part-time hours and store-wide responsibilities apply.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and meet physical demands.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment.
  • Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
  • Maintain cleanliness throughout the store, including bathrooms and floors.
  • Other duties as assigned*

Skills

Customer service
Relationship management
Organizational skills
Communication skills
Problem solving
Ability to follow instructions
Physical stamina (lifting 30-50 lbs)

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Modesto, CA is seeking a Customer Service Associate to help customers, process transactions, and keep the store welcoming and well-stocked. You will manage the register, assist with unloading trucks, stock replenishment, and maintain a clean, safe shopping environment.

The role emphasizes strong customer service, reliability, teamwork, and attention to detail in a fast-paced retail setting. Part-time hours and store-wide responsibilities apply.

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