Retail Customer Experience Specialist

Family Dollar Stores Of Ohio LLC; Minford (OH); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Ohio LLC in Minford, OH is seeking a part-time Customer Service Associate to help create a welcoming shopping experience. You will assist customers with questions, process transactions at the register, and ensure merchandise is stocked and presented neatly.

This role emphasizes friendly service and the ability to lift up to 50 lbs when unloading shipments. You’ll work with a team to maintain store cleanliness and safety while following store policies.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Retail customer service

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem-solving

Follow instructions

Education

High School Diploma

Job description

Family Dollar Stores Of Ohio LLC in Minford, OH is seeking a part-time Customer Service Associate to help create a welcoming shopping experience. You will assist customers with questions, process transactions at the register, and ensure merchandise is stocked and presented neatly.

This role emphasizes friendly service and the ability to lift up to 50 lbs when unloading shipments. You’ll work with a team to maintain store cleanliness and safety while following store policies.