Retail Customer Experience Specialist

Family Dollar Stores Of Ohio LLC; Akron (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of Ohio LLC seeks a Customer Service Associate in Akron to provide a great shopping experience. You will assist customers, process transactions at the register, stock shelves, and help unload trucks while keeping the store clean and safe.

The ideal candidate has a HS diploma (preferred) and prior retail or service experience, with strong communication and organizational skills. This part-time role involves lifting up to 50 lbs and maintaining friendly interactions with

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat areas.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC seeks a Customer Service Associate in Akron to provide a great shopping experience. You will assist customers, process transactions at the register, stock shelves, and help unload trucks while keeping the store clean and safe.

The ideal candidate has a HS diploma (preferred) and prior retail or service experience, with strong communication and organizational skills. This part-time role involves lifting up to 50 lbs and maintaining friendly interactions with