Retail Customer Experience Specialist

Family Dollar Stores Of Ohio LLC; Cleveland (OH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Ohio LLC in Cleveland, Ohio, is seeking a Customer Service Associate to deliver a great shopping experience for every customer. This part-time role includes assisting customers with questions, processing sales at the register, and maintaining store cleanliness and safety.

The position emphasizes strong customer service, organizational and communication skills, with the ability to lift 30–50 lbs, stock replenishment, and teamwork with leaders and associates.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Ability to lift 30–50 lbs and perform physical duties as needed.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC in Cleveland, Ohio, is seeking a Customer Service Associate to deliver a great shopping experience for every customer. This part-time role includes assisting customers with questions, processing sales at the register, and maintaining store cleanliness and safety.

The position emphasizes strong customer service, organizational and communication skills, with the ability to lift 30–50 lbs, stock replenishment, and teamwork with leaders and associates.