Retail Customer Experience Specialist

Dollar Tree, Inc.; Mayfield (KY); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Mayfield, KY is seeking a Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers with questions and recommendations, handle transactions at the register, and help with stock replenishment.

The role emphasizes service quality, safety, and teamwork with leaders and associates. You will keep the store clean and organized, participate in unloading trucks, and contribute to a positive, respectful environment for customers and

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash and general presentation.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Point of Sale (POS)

Job description

Dollar Tree, Inc. in Mayfield, KY is seeking a Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers with questions and recommendations, handle transactions at the register, and help with stock replenishment.

The role emphasizes service quality, safety, and teamwork with leaders and associates. You will keep the store clean and organized, participate in unloading trucks, and contribute to a positive, respectful environment for customers and