Retail Customer Experience Specialist

Dollar Tree, Inc.; Danville (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree seeks a Customer Service Associate to join our Danville, KY store. You will assist customers, handle sales at the register, and help keep the aisles stocked and merchandise fresh. You will ensure a clean, safe, and friendly environment for customers and team members.

The role requires strong customer service, communication, and problem-solving abilities, plus the ability to lift 30–50 lbs and perform physical tasks like stocking and cleaning. Part-time hours offered.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking and standing.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem‑solving and decision‑making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Maintain a positive, safe, respectful environment with customers and staff.
• Keep the store clean, restock bathrooms, sweep and mop floors, take out trash.

Skills

Customer service

Retail experience

Communication skills

Follow instructions

Organization

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree seeks a Customer Service Associate to join our Danville, KY store. You will assist customers, handle sales at the register, and help keep the aisles stocked and merchandise fresh. You will ensure a clean, safe, and friendly environment for customers and team members.

The role requires strong customer service, communication, and problem-solving abilities, plus the ability to lift 30–50 lbs and perform physical tasks like stocking and cleaning. Part-time hours offered.