Retail Customer Experience Associate

Dollar Tree, Inc.; Ashland (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Ashland, Kentucky is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers with questions, manage sales transactions at the register, and help keep the store stocked and organized.

This part-time role requires strong customer service and communication skills, the ability to lift 30–50 lbs, and a commitment to safety and a clean, welcoming store environment.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs. from floor to above shoulder height and walk/stand frequently
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem-solving and decision-making skills

Responsibilities

• Assist customers with questions and recommendations
• Manage transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store stocked and merchandise recovered
• Receive merchandise and help with unloading trucks and stock replenishment
• Ensure a positive, safe, and respectful environment with customers and staff
• Maintain cleanliness and restock bathrooms, sweep and mop floors
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Organizational skills

Education

High School Diploma or equivalent

Job description

Dollar Tree in Ashland, Kentucky is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers with questions, manage sales transactions at the register, and help keep the store stocked and organized.

This part-time role requires strong customer service and communication skills, the ability to lift 30–50 lbs, and a commitment to safety and a clean, welcoming store environment.