Retail Customer Experience Specialist

Dollar Tree, Inc.; Hebron Estates (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance

Retirement plans

Educational assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate for our Hebron, Kentucky store. You will assist customers, handle transactions, stock shelves, unload shipments, and maintain a clean, safe environment.

The role requires strong customer service, communication, and teamwork skills, with duties including greeting customers, processing purchases, stocking, and maintaining store appearance. This is a part-time position in a retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs and perform physical duties.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including restocking bathrooms, sweeping and mopping floors, taking out the trash, and keeping areas neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate for our Hebron, Kentucky store. You will assist customers, handle transactions, stock shelves, unload shipments, and maintain a clean, safe environment.

The role requires strong customer service, communication, and teamwork skills, with duties including greeting customers, processing purchases, stocking, and maintaining store appearance. This is a part-time position in a retail environment.