Retail Customer Experience Specialist

Bass Pro Shops; Hazelwood (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Hazelwood, MO is seeking a Customer Relations Associate to greet customers, provide information, and help with purchases. You will handle merchandise with care, process returns and exchanges, and assist with licenses and programs like CLUB Membership.

This part-time role emphasizes world-class service, product knowledge, and friendly, professional communication. You will help maintain a clean, stocked workflow and support policies and procedures to ensure a legendary shopping

Qualifications

• High school diploma or equivalent experience.
• Ability to calculate figures such as discounts and make change to customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system.

Responsibilities

• Greet customers as they enter the store in a friendly and outgoing manner.
• Handle merchandise returns; complete refund / exchange paperwork.
• Sell appropriate Hunting and Fishing Licenses.
• Handle and administer all incentive and reward programs.
• Keeps work area clean, neat and well stocked with supplies.

Skills

Customer service

Communication

Teamwork

POS system

Education

High school diploma

Tools

Point of Sale (POS)

Job description

Bass Pro Shops in Hazelwood, MO is seeking a Customer Relations Associate to greet customers, provide information, and help with purchases. You will handle merchandise with care, process returns and exchanges, and assist with licenses and programs like CLUB Membership.

This part-time role emphasizes world-class service, product knowledge, and friendly, professional communication. You will help maintain a clean, stocked workflow and support policies and procedures to ensure a legendary shopping