Retail Customer Experience Specialist

The TJX Companies, Inc.; Greenfield (WI); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a store team member for Marshalls Store 1363 in Greenfield, WI. The role emphasizes delivering a positive customer experience, accurate checkout, and maintaining store standards.

Candidates should have strong customer service skills, be able to lift items, and work a flexible schedule to support business needs. The position involves assisting in various store areas and supporting loss prevention initiatives.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model established customer experience practices with customers and colleagues.
• Promote credit and loyalty programs to customers.
• Ring customer purchases/returns accurately and ensure correct change.
• Maintain and follow merchandising and store standards.
• Process and prepare merchandise for the sales floor per procedures.
• Participate in store recovery and maintain cleanliness and safety.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Physical ability

Job description

The TJX Companies, Inc. is seeking a store team member for Marshalls Store 1363 in Greenfield, WI. The role emphasizes delivering a positive customer experience, accurate checkout, and maintaining store standards.

Candidates should have strong customer service skills, be able to lift items, and work a flexible schedule to support business needs. The position involves assisting in various store areas and supporting loss prevention initiatives.