Retail Customer Experience Specialist

The TJX Companies, Inc.; Goleta (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance potential

Job summary

The TJX Companies, Inc. HomeGoods Goleta store is seeking a customer-focused associate to engage with shoppers, maintain a clean, organized sales floor, and support daily operations to ensure a great customer experience.

We value strong communication, multi-tasking, and teamwork. A flexible schedule and ability to lift are required. The position offers competitive pay and benefits, with starting pay ranging from $16.90 to $17.40 per hour.

Qualifications

• Proven customer service skills and ability to engage with customers.
• Willingness to work flexible schedules to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfying customer experience and embody customer experience principles.
• Accurately ring purchases/returns and manage cash/change per procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Maintain a clean, organized sales floor and assist in store recovery and safety.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. HomeGoods Goleta store is seeking a customer-focused associate to engage with shoppers, maintain a clean, organized sales floor, and support daily operations to ensure a great customer experience.

We value strong communication, multi-tasking, and teamwork. A flexible schedule and ability to lift are required. The position offers competitive pay and benefits, with starting pay ranging from $16.90 to $17.40 per hour.