Retail Customer Experience Specialist

Dollar Tree Stores INC

De Queen (AR)

On-site

USD 17,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver an exceptional shopping experience in a retail setting. You will assist customers, handle transactions at the register, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

Ideal candidates have a high school diploma, retail service experience, and strong communication and problem-solving skills.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and handle standing, walking, ascending/descending operations.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
  • Other duties as assigned.

Skills

Customer service
Relation­ship management
Organizational skills
Communication skills
Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver an exceptional shopping experience in a retail setting. You will assist customers, handle transactions at the register, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

Ideal candidates have a high school diploma, retail service experience, and strong communication and problem-solving skills.

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