Retail Customer Experience Specialist

The TJX Companies, Inc.; Coralville (IA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Job summary

Marshalls at The TJX Companies, Inc. in Coralville, IA seeks a team member focused on delivering a superior customer experience. You will engage with customers, maintain a clean store, and support operations across departments as needed to meet business goals.

Applicants should demonstrate strong communication, reliability, and willingness to work varied shifts, including peak hours, to keep shelves stocked and procedures followed.

Qualifications

• Excellent customer service skills with a friendly attitude.
• Strong communication and organizational abilities.
• Capable of multi-tasking and adapting to changing needs.
• Willingness to work a flexible schedule to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience through engagement and courtesy.
• Ring customer purchases/returns accurately and handle cash with care.
• Promote credit and loyalty programs and maintain store standards.
• Support store operations, safety, and loss prevention practices.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. in Coralville, IA seeks a team member focused on delivering a superior customer experience. You will engage with customers, maintain a clean store, and support operations across departments as needed to meet business goals.

Applicants should demonstrate strong communication, reliability, and willingness to work varied shifts, including peak hours, to keep shelves stocked and procedures followed.