Retail Customer Experience Specialist - Flexible Schedule

The TJX Companies, Inc.; Clewiston (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. in Clewiston, FL is seeking a customer-focused store associate to deliver a highly satisfying shopping experience and help maintain a clean, organized store.

You will engage with customers, support store operations, and promote credit and loyalty programs while upholding merchandising standards. The role requires strong communication, flexibility, and teamwork, with a competitive benefits package.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

Marshalls at The TJX Companies, Inc. in Clewiston, FL is seeking a customer-focused store associate to deliver a highly satisfying shopping experience and help maintain a clean, organized store.

You will engage with customers, support store operations, and promote credit and loyalty programs while upholding merchandising standards. The role requires strong communication, flexibility, and teamwork, with a competitive benefits package.