Retail Customer Experience Specialist

Dollar General; Cookeville (TN); On-site; USD 16,531,000 - 88,166,000; Part time

Job summary

Dollar General is seeking team members to serve customers, stock and replenish merchandise, and operate the checkout to process payments. You will assist with plan-o-grams, set up displays, and keep the store clean and organized to maximize profitability and customer satisfaction.

This role emphasizes teamwork, safety, and proper cash handling while providing a positive shopping experience in a fast-paced environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; stock merchandise in stock room or on sales floor.
• Build merchandise displays and rotate stock.
• Restock recovered merchandise.
• Assist customers in locating merchandise.
• Operate cash register and bag merchandise, handling payments.
• Assist with ordering merchandise using handheld scanners as needed.
• Maintain clean store front and back areas.

Skills

Customer service

Cash handling

Stocking

Merchandising

Teamwork

Communication

Education

High school diploma or equivalent

Tools

IBM cash register

Handheld scanners

Job description

Dollar General is seeking team members to serve customers, stock and replenish merchandise, and operate the checkout to process payments. You will assist with plan-o-grams, set up displays, and keep the store clean and organized to maximize profitability and customer satisfaction.

This role emphasizes teamwork, safety, and proper cash handling while providing a positive shopping experience in a fast-paced environment.