Retail Customer Experience Specialist

Dollar General; Hagerstown (MD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity leave

Parental leave

Job summary

Dollar General seeks a Team Member to greet customers, stock and merchandise displays, operate cash registers, and maintain store cleanliness. The role focuses on delivering great service, accurate transactions, and efficient recovery of merchandise.

You will follow merchandising guidelines and assist in creating an appealing shopping environment. Ideal candidates will have a high school diploma or equivalent and basic math and cash handling skills.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating instructions and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Operate cash register(s) and scanner to total purchases and handle payments.
• Maintain a safe, clean and well-organized store environment.
• Assist in merchandising and rotating product to create eye-catching displays.
• Restock, recover and organize merchandise on shelves.
• Follow store policies and SOPs.

Skills

Customer service

Cash handling

Planogram reading

Communication

Cash register

Education

High school diploma

Job description

Dollar General seeks a Team Member to greet customers, stock and merchandise displays, operate cash registers, and maintain store cleanliness. The role focuses on delivering great service, accurate transactions, and efficient recovery of merchandise.

You will follow merchandising guidelines and assist in creating an appealing shopping environment. Ideal candidates will have a high school diploma or equivalent and basic math and cash handling skills.