Retail Customer Experience Specialist

Dollar General; Hector (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Sales Associate to greet customers, assist with merchandise, operate the cash register, stock shelves, and maintain clean store conditions. The role emphasizes friendly service, accuracy in transactions, and adherence to store policies.

Responsibilities include assisting customers in locating items, processing payments, stocking and rotating merchandise, and supporting store operations to maximize profitability and customer satisfaction while protecting company assets.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Cash handling

Planogram

Merchandising

Safety policies

Basic math

Cash register

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Sales Associate to greet customers, assist with merchandise, operate the cash register, stock shelves, and maintain clean store conditions. The role emphasizes friendly service, accuracy in transactions, and adherence to store policies.

Responsibilities include assisting customers in locating items, processing payments, stocking and rotating merchandise, and supporting store operations to maximize profitability and customer satisfaction while protecting company assets.