Retail Customer Experience Specialist

dollartree; Charleston (WV); On-site; USD 12,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to join our Charleston, WV store. You will assist customers, process transactions, and help keep shelves stocked and the store clean. The role requires strong communication and a friendly, professional demeanor with leadership support.

The position is part-time and involves standing, walking, and light lifting. Prior retail or customer service experience is preferred, and you will be part of a team that values service excellence and safety.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in customer service in retail or related fields is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep store stocked and recover merchandise as needed.
• Unload trucks and replenish stock according to productivity standards.
• Maintain a clean, safe, and respectful store environment.
• Perform other duties as assigned by leadership.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma

Job description

Family Dollar is seeking a Customer Service Associate to join our Charleston, WV store. You will assist customers, process transactions, and help keep shelves stocked and the store clean. The role requires strong communication and a friendly, professional demeanor with leadership support.

The position is part-time and involves standing, walking, and light lifting. Prior retail or customer service experience is preferred, and you will be part of a team that values service excellence and safety.