Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Tupelo (MS); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement

401(k)

Cell phone discounts

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. is hiring a team member to deliver a highly satisfied customer experience while maintaining a clean, organized store. You will engage with customers, promote rewards programs, and support daily operations in Tupelo, MS.

The role requires flexible scheduling, strong communication, and the ability to multitask across departments. We value teamwork, reliability, and adherence to safety and merchandising standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Accurately rings customer purchases/returns and counts change back to customer.
• Initiates store recovery and maintains cleanliness of the sales floor.
• Supports loss prevention and safety initiatives.
• Performs other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Physical stamina

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is hiring a team member to deliver a highly satisfied customer experience while maintaining a clean, organized store. You will engage with customers, promote rewards programs, and support daily operations in Tupelo, MS.

The role requires flexible scheduling, strong communication, and the ability to multitask across departments. We value teamwork, reliability, and adherence to safety and merchandising standards.