Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Westford (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfied customer experience and keep a clean, organized store environment. You’ll engage with customers, promote loyalty and credit programs, and follow loss-prevention standards while supporting store operations.

You should bring excellent customer service, flexibility, strong communication, and the ability to multitask in a fast-paced retail setting.

Qualifications

• Excellent customer service skills and the ability to engage with customers.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi-task and adapt to changing directions.
• Experience in retail customer service is preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement and interaction.
• Maintain a clean, organized store environment and adhere to standards.
• Ring customer purchases/returns and process transactions accurately.
• Promote credit and loyalty programs to customers.
• Support and participate in store recovery, safety, and loss-prevention efforts.
• Work across store areas to support business needs.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfied customer experience and keep a clean, organized store environment. You’ll engage with customers, promote loyalty and credit programs, and follow loss-prevention standards while supporting store operations.

You should bring excellent customer service, flexibility, strong communication, and the ability to multitask in a fast-paced retail setting.