Retail Customer Experience Associate

The TJX Companies, Inc.; Trexlertown (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) match

Medical/dental/vision

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, maintain store cleanliness, and support store operations across departments as needed.

You will support loss prevention, promote credit and loyalty programs, and help maintain merchandising standards while working a flexible schedule. Join our vibrant TJX family and contribute to a safe, welcoming store environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains a clean and organized store environment and adheres to operational standards.
• Accurately rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Prepares merchandise for the sales floor and supports store recovery.
• Maintains safety and reduces shrink as part of store responsibilities.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, maintain store cleanliness, and support store operations across departments as needed.

You will support loss prevention, promote credit and loyalty programs, and help maintain merchandising standards while working a flexible schedule. Join our vibrant TJX family and contribute to a safe, welcoming store environment.