Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Laredo (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Scholarship program

Cell phone discounts

Job summary

Marshalls in Laredo, TX is hiring to deliver a highly satisfied customer experience, engaging with customers, and maintaining a clean store environment. The role supports labor, merchandising, and loss prevention standards and may be cross-trained across store areas to meet business needs.

Key requirements include outstanding customer service, ability to multi-task, strong communication, and flexibility. Experience in retail is preferred, with opportunities to participate in credit and loyalty

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer
• Promotes credit and loyalty programs
• Maintains merchandising standards and follows procedures
• Processes and prepares merchandise for the sales floor
• Initiates and participates in store recovery as needed

Skills

Customer service

Multi-tasking

Communication

Flexibility

Physical strength

Job description

Marshalls in Laredo, TX is hiring to deliver a highly satisfied customer experience, engaging with customers, and maintaining a clean store environment. The role supports labor, merchandising, and loss prevention standards and may be cross-trained across store areas to meet business needs.

Key requirements include outstanding customer service, ability to multi-task, strong communication, and flexibility. Experience in retail is preferred, with opportunities to participate in credit and loyalty