Customer-Centric Retail Associate — Discounts & Growth

The TJX Companies, Inc.; Lubbock (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, is hiring at Store 1283 in Lubbock, TX. The role focuses on delivering a highly satisfied customer experience, maintaining store standards, and supporting various store areas as needed.

The position emphasizes strong customer service, adaptability to shifting needs, and adherence to policies. Join a Fortune 100 company and contribute to a diverse, collaborative team at Marshalls in Texas.

Qualifications

• Excellent customer service skills are required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Detail oriented

Multi-tasking

Job description

Marshalls, part of The TJX Companies, is hiring at Store 1283 in Lubbock, TX. The role focuses on delivering a highly satisfied customer experience, maintaining store standards, and supporting various store areas as needed.

The position emphasizes strong customer service, adaptability to shifting needs, and adherence to policies. Join a Fortune 100 company and contribute to a diverse, collaborative team at Marshalls in Texas.