Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Franklin (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc.’s HomeGoods store in Franklin, TN is hiring a retail associate to deliver a highly satisfied customer experience. You’ll engage with customers, maintain a clean store, and support merchandising and loss prevention standards.

Roles include cross-training in multiple areas, operating procedures, and participating in safety programs. The position offers a competitive hourly pay and benefits in line with TJX policies.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Provide exceptional customer service and engage with customers to drive satisfaction.
• Ring purchases and returns accurately according to procedures; assist with checkout.
• Maintain clean, organized store environment and proper merchandising.
• Support loss prevention, safety, and store recovery activities as needed.
• Promote credit and loyalty programs and participate in store initiatives.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc.’s HomeGoods store in Franklin, TN is hiring a retail associate to deliver a highly satisfied customer experience. You’ll engage with customers, maintain a clean store, and support merchandising and loss prevention standards.

Roles include cross-training in multiple areas, operating procedures, and participating in safety programs. The position offers a competitive hourly pay and benefits in line with TJX policies.