Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Frankfort (KY); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement

401(k) Associate contributions

Cell phone discounts

Job summary

The TJX Companies, Inc. is seeking store associates to deliver exceptional customer service at TJ Maxx locations. You will engage with customers, maintain a clean and organized store, and support merchandising standards and store operations.

Responsibilities include processing purchases, promoting loyalty programs, and assisting with merchandise preparation and recovery throughout the shift. The role requires adaptability, teamwork, and a customer-first attitude.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Ring purchases/returns accurately and count change correctly.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor according to procedures.
• Support store recovery and maintain cleanliness and organization.

Skills

Customer service

Communication

Organization

Detail oriented

multitasking

Job description

The TJX Companies, Inc. is seeking store associates to deliver exceptional customer service at TJ Maxx locations. You will engage with customers, maintain a clean and organized store, and support merchandising standards and store operations.

Responsibilities include processing purchases, promoting loyalty programs, and assisting with merchandise preparation and recovery throughout the shift. The role requires adaptability, teamwork, and a customer-first attitude.