Merchandising & Customer Experience Specialist

The TJX Companies, Inc.; Simi Valley (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation programs

Bereavement pay

401(k)

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking team-oriented associates in Simi Valley, CA. This role focuses on delivering a superior customer experience, supporting store operations, and promoting credit and loyalty programs.

You will ring up purchases, maintain store standards, and assist in loss prevention and safety initiatives. Candidates should have strong communication skills, attention to detail, and be able to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Accurately ring customer purchases/returns and count change back according to procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising and store cleanliness standards.
• Support loss prevention and safety policies and participate in store recovery.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Teamwork

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking team-oriented associates in Simi Valley, CA. This role focuses on delivering a superior customer experience, supporting store operations, and promoting credit and loyalty programs.

You will ring up purchases, maintain store standards, and assist in loss prevention and safety initiatives. Candidates should have strong communication skills, attention to detail, and be able to multitask in a fast-paced retail environment.