Holiday Merchandising & Customer Experience Specialist

The TJX Companies, Inc.; South Bend (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

The TJX Companies, Inc. is seeking an associate to deliver a highly satisfying customer experience in our store environment, interacting with customers and maintaining a clean, organized space. You may be cross-trained to support various areas of the store to meet business needs.

Key duties include accurately processing purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards while contributing to a positive store culture and loss prevention practices.

Qualifications

• Provides a highly satisfactory customer experience.
• Operates cash register and processes purchases/returns accurately.
• Promotes TJX credit and loyalty programs.
• Upholds merchandising standards and procedures.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Cash handling

Merchandising

Loss prevention awareness

Credit & loyalty programs

Job description

The TJX Companies, Inc. is seeking an associate to deliver a highly satisfying customer experience in our store environment, interacting with customers and maintaining a clean, organized space. You may be cross-trained to support various areas of the store to meet business needs.

Key duties include accurately processing purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards while contributing to a positive store culture and loss prevention practices.