Retail Customer Experience & Merchandising Associate

Winners Merchants International, L.P.; Atlanta (GA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays/vacation

Job summary

HomeGoods in Atlanta is seeking a Customer Service Associate to deliver a highly satisfactory shopping experience, engage with customers, and keep the store clean and organized. You’ll follow operating procedures and support loss prevention standards.

You should have strong communication, be flexible with shifts, and be able to lift heavy objects. Retail experience is preferred. Benefits include associate discount, 401(k), health plans, and opportunities for career growth.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Organization

Multi-tasking

Physical stamina

Job description

HomeGoods in Atlanta is seeking a Customer Service Associate to deliver a highly satisfactory shopping experience, engage with customers, and keep the store clean and organized. You’ll follow operating procedures and support loss prevention standards.

You should have strong communication, be flexible with shifts, and be able to lift heavy objects. Retail experience is preferred. Benefits include associate discount, 401(k), health plans, and opportunities for career growth.