Retail Guest Experience Associate

Winners Merchants International, L.P.; Tualatin (OR); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contributions

Credit union

Job summary

HomeGoods in the United States is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, help maintain a clean and organized store, and support various departments as needed to meet business goals.

The role requires flexibility, strong communication, and the ability to multi-task in a fast-paced retail environment. Benefits and competitive pay are offered to eligible associates.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

HomeGoods in the United States is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, help maintain a clean and organized store, and support various departments as needed to meet business goals.

The role requires flexibility, strong communication, and the ability to multi-task in a fast-paced retail environment. Benefits and competitive pay are offered to eligible associates.