Retail Customer Experience & Loyalty Tools Project Manager

Banana Republic; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

50% discount on merchandise

Competitive Paid Time Off

401(k) matching

Employee stock purchase plan

Comprehensive health insurance

Job summary

A premium lifestyle brand in San Francisco is seeking a Project Manager for Selling & Experience to enhance customer engagement. The role involves crafting innovative tools for in-store teams, analyzing current strategies, and presenting recommendations to senior leadership. Ideal candidates will have 5-7 years of project management experience in retail, strong analytical skills, and a passion for customer experience innovation.

Qualifications

• Experience in the apparel or retail industry.
• Ability to create and edit media including video.
• Expertise in customer experience innovation.

Responsibilities

• Lead design and implementation of tools for in-store teams.
• Monitor and analyze effectiveness of selling tools.
• Develop data-backed recommendations for leadership.

Skills

Project management

Quantitative analysis

Qualitative analysis

Cross-functional collaboration

Strong communication skills

Analytical skills

Education

5-7 years of experience in project management

Job description

A premium lifestyle brand in San Francisco is seeking a Project Manager for Selling & Experience to enhance customer engagement. The role involves crafting innovative tools for in-store teams, analyzing current strategies, and presenting recommendations to senior leadership. Ideal candidates will have 5-7 years of project management experience in retail, strong analytical skills, and a passion for customer experience innovation.