Retail Customer Experience Lead & Training

The TJX Companies, Inc.; Charleston (SC); On-site; USD 19,286 - 19,975; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Child care discounts

Pet insurance

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a Customer Experience Lead for its Marshalls store in Charleston, SC. This role requires overseeing a team, promoting customer service, and ensuring operations align with company policies. Ideal candidates will have at least 1 year of retail experience and 6 months in a leadership role. Benefits include discounts, insurance, and a competitive salary range of $14.00 to $14.50 per hour based on skills and experience.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Oversees a team of Associates ensuring prompt customer service.
• Promotes a culture of honesty and integrity.
• Addresses customer concerns promptly.
• Communicates effectively with management and Associates.

Skills

Strong understanding of merchandising techniques

Strong communication and organizational skills

Able to train others

Team player

Job description

The TJX Companies, Inc. is seeking a Customer Experience Lead for its Marshalls store in Charleston, SC. This role requires overseeing a team, promoting customer service, and ensuring operations align with company policies. Ideal candidates will have at least 1 year of retail experience and 6 months in a leadership role. Benefits include discounts, insurance, and a competitive salary range of $14.00 to $14.50 per hour based on skills and experience.