Donor Experience Specialist

Goodwill of Delaware and Delaware County, PA; Claymont (DE); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Delaware and Delaware County, PA is seeking a Donation Attendant to greet donors, assist with donations, and ensure accurate record-keeping and efficient store operations. You will help maintain a clean donation area, follow safety procedures, and support sales floor activities. Excellent customer service and teamwork are essential.

The role requires the ability to unload donations, use a pallet jack, and follow company SOPs while delivering a positive donor experience.

Qualifications

• Strong customer service and communication skills.
• Ability to use a pallet jack to move donations and merchandise.
• Good interpersonal skills and teamwork.

Responsibilities

• Greet donors and assist with unloading donations.
• Provide donation receipts and log donor information accurately.
• Categorize donations as directed by supervision.
• Keep drive-through donation area clean and organized.
• Adhere to store safety policies and protect assets.

Skills

Customer service

Pallet jack operation

Interpersonal communication

Education

High school diploma or GED

Job description

Goodwill of Delaware and Delaware County, PA is seeking a Donation Attendant to greet donors, assist with donations, and ensure accurate record-keeping and efficient store operations. You will help maintain a clean donation area, follow safety procedures, and support sales floor activities. Excellent customer service and teamwork are essential.

The role requires the ability to unload donations, use a pallet jack, and follow company SOPs while delivering a positive donor experience.