Retail Customer Experience Champion

The TJX Companies, Inc.; Scarborough (ME); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid time off

Scholarship program

Adoption assistance

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring to deliver exceptional customer experiences in a fast-paced retail setting. You will engage customers, maintain a clean store, and support loss prevention and merchandising standards.

The role may involve working in multiple areas and promoting loyalty programs to drive sales. Applicants should bring strong customer service skills, the ability to multi-task, and comfort with lifting items.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean and organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-trained to work in multiple areas of the store as needed.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and safety initiatives.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multitasking

Physical ability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is hiring to deliver exceptional customer experiences in a fast-paced retail setting. You will engage customers, maintain a clean store, and support loss prevention and merchandising standards.

The role may involve working in multiple areas and promoting loyalty programs to drive sales. Applicants should bring strong customer service skills, the ability to multi-task, and comfort with lifting items.