Retail Customer Experience Associate - Part-Time Benefits

Bass Pro, LLC; Foxborough (MA); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a part-time Customer Service Associate in Foxborough, MA. You will greet customers, assist with inquiries, and guide shoppers through the store while handling merchandise with care.

You will process returns, manage exchanges, and support incentive programs while staying knowledgeable about products and current promotions. The role emphasizes friendly service and teamwork in a retail environment.

Qualifications

• High School education or equivalent experience.
• Ability to calculate figures such as discounts and make change.
• Ability to communicate in a friendly and professional manner to customers and associates.
• Able to lift up to 50 pounds and stand for extended periods.
• Knowledge of operating a computerized Point of Sale register.

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Greet all customers as they enter the store in a friendly and outgoing manner.
• Handle merchandise returns; complete refund / exchange paperwork.
• Sort returns by category and return to proper area.
• Sell appropriate Hunting and Fishing Licenses.
• Handle and administer all incentive and reward programs.
• Remains product knowledgeable and aware of advertised sales.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.

Skills

Customer service

Communication

Cash handling

Teamwork

Sales skills

Education

High School diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops is seeking a part-time Customer Service Associate in Foxborough, MA. You will greet customers, assist with inquiries, and guide shoppers through the store while handling merchandise with care.

You will process returns, manage exchanges, and support incentive programs while staying knowledgeable about products and current promotions. The role emphasizes friendly service and teamwork in a retail environment.