Part-Time Customer Service Pro - Retail Experience

Bass Pro Shops; Columbia Township (MO); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Dental & Vision

Paid holidays

Paid vacation

401k

Job summary

Bass Pro Shops in Columbia, MO is seeking a Part-Time Customer Service Associate. You will greet customers, answer questions, process returns, and support store programs and memberships. The role emphasizes friendly service and product knowledge to ensure a legendary shopping experience.

The position requires a high school diploma or equivalent, ability to operate the POS system, and a willingness to assist customers and team members in a fast-paced environment.

Qualifications

• Minimum degree required: High school diploma or equivalent.
• Experience in customer service or retail is a plus.
• Strong communication and cash-handling skills are required.

Responsibilities

• Greet customers in a friendly, prompt manner and provide information.
• Handle merchandise returns and process refunds/exchanges.
• Promote programs and memberships and upsell when appropriate.
• Operate the POS system accurately and efficiently.
• Maintain a clean, organized work area and restock as needed.
• Assist with licensing and other in-store programs as required.

Skills

Customer service

Communication

Cash handling

Teamwork

Education

High school diploma or equivalent

Tools

Point of Sale (POS) system

Job description

Bass Pro Shops in Columbia, MO is seeking a Part-Time Customer Service Associate. You will greet customers, answer questions, process returns, and support store programs and memberships. The role emphasizes friendly service and product knowledge to ensure a legendary shopping experience.

The position requires a high school diploma or equivalent, ability to operate the POS system, and a willingness to assist customers and team members in a fast-paced environment.