Retail Customer Care Specialist (Part-Time)

Dollar Tree Stores

Taunton (MA)

On-site

USD 21,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree Stores in Taunton, MA is seeking a part-time Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers, process transactions, stock shelves, and help maintain store cleanliness and safety.

The role emphasizes teamwork, reliability, and strong communication. Prior retail or service experience is preferred, and the position may involve lifting up to 50 lbs and standing for long periods.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store strongly preferred.
  • Ability to follow instructions and interpret operational documents.
  • Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repeated lifting.
  • Excellent customer service and relationship management skills required.
  • Strong organizational and communication skills required.
  • Strong problem-solving and decision-making skills required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while operating the assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and assist with unloading trucks and stock replenishment.
  • Ensure a positive, safe, and respectful environment with customers and staff.
  • Maintain cleanliness throughout the store including bathrooms, floors, and trash.
  • Other duties as assigned.

Skills

Customer service
Follow instructions
Lifting 30-50 lbs
Multitasking
Communication
Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Taunton, MA is seeking a part-time Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers, process transactions, stock shelves, and help maintain store cleanliness and safety.

The role emphasizes teamwork, reliability, and strong communication. Prior retail or service experience is preferred, and the position may involve lifting up to 50 lbs and standing for long periods.

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