Retail Customer Experience Associate (Part-Time)

Dollar Tree Stores; Santa Fe (NM); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Santa Fe, NM is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, manage transactions, and help keep the store stocked and clean.

The role requires strong customer service, organizational, and communication skills, with responsibilities extending to unloading merchandise and maintaining a safe, welcoming environment for guests and team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment according to productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and orderliness.
• Other duties as assigned*

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Instruction following

Education

High school diploma or equivalent

Job description

Family Dollar in Santa Fe, NM is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, manage transactions, and help keep the store stocked and clean.

The role requires strong customer service, organizational, and communication skills, with responsibilities extending to unloading merchandise and maintaining a safe, welcoming environment for guests and team members.