Retail Customer Service Specialist I

Family Dollar; Carlsbad (NM); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Carlsbad, NM is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, and help maintain store cleanliness and merchandise.

This role requires strong communication, reliable teamwork, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred; part-time hours may apply.

Qualifications

• High school diploma or equivalent is preferred.
• Retail/customer service experience preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Problem solving

Lift 30-50 lbs

Organization

Decision making

Following instructions

Education

High school diploma

Job description

Family Dollar in Carlsbad, NM is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, and help maintain store cleanliness and merchandise.

This role requires strong communication, reliable teamwork, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred; part-time hours may apply.