Retail Guest Experience Associate II

Dollar Tree, Inc.; Stonecrest (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, assist customers, and maintain a clean, inviting shopping environment. You will be cross-trained to handle cash register duties and front-end tasks as needed.

In this role you will receive merchandise, stock, help with store cleanliness, and process transactions while upholding safety and courtesy. A high school diploma and prior retail or service experience are preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Able to lift 30–50 lbs and handle frequent walking, standing, kneeling, climbing, and other physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash handling is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintain clean, welcoming store areas including bathrooms.
• Provide friendly interactions with customers, associates, and leaders.
• Process sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Decision-making

Integrity

Math skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, assist customers, and maintain a clean, inviting shopping environment. You will be cross-trained to handle cash register duties and front-end tasks as needed.

In this role you will receive merchandise, stock, help with store cleanliness, and process transactions while upholding safety and courtesy. A high school diploma and prior retail or service experience are preferred.