Retail Customer Experience Associate I

Family Dollar; Somerset (MA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Somerset, MA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, maintain store cleanliness, stock merchandise, and support unloading and receiving tasks.

The role emphasizes friendly customer interactions, safety, and accuracy in cash handling, with opportunities to grow through training. Part-time schedules and a team-oriented environment are offered.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store stocked and recover merchandise
• Receive merchandise and assist with unloading and restocking
• Maintain a clean, safe, and respectful store environment
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Education

High school diploma or equivalent

Job description

Family Dollar in Somerset, MA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, maintain store cleanliness, stock merchandise, and support unloading and receiving tasks.

The role emphasizes friendly customer interactions, safety, and accuracy in cash handling, with opportunities to grow through training. Part-time schedules and a team-oriented environment are offered.