Retail Customer Experience Associate I

Family Dollar Stores Of New Jersey LLC; New Jersey; On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New Jersey LLC in Somerset, New Jersey is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage transactions at the register, and help stock and maintain store cleanliness.

This role emphasizes safety, friendly interactions, and efficient operations, offering opportunities to develop customer service skills while supporting a busy retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Relationship management

Communication

Organizational skills

Problem-solving

Decision making

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New Jersey LLC in Somerset, New Jersey is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage transactions at the register, and help stock and maintain store cleanliness.

This role emphasizes safety, friendly interactions, and efficient operations, offering opportunities to develop customer service skills while supporting a busy retail environment.