Retail Customer Experience Associate I

Dollar Tree Stores INC; Lake Wales (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Dollar Tree Stores INC in Lake Wales, FL is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, stock shelves, unload trucks, and keep the store neat and welcoming.

Ideal candidates have a high school diploma or equivalent, retail or service experience, and the ability to lift 30–50 lbs. Strong communication, organization, and problem-solving skills are required for this part-time role.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store favored.
• Ability to follow instructions and interpret operating documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise as needed.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Follow instructions

Flexible lifting

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Lake Wales, FL is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, stock shelves, unload trucks, and keep the store neat and welcoming.

Ideal candidates have a high school diploma or equivalent, retail or service experience, and the ability to lift 30–50 lbs. Strong communication, organization, and problem-solving skills are required for this part-time role.