Retail Customer Experience Associate I

Family Dollar Stores Of New York LLC; Groton (CT); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, Vision and Dental insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, maintain store cleanliness, and ensure safety and asset protection. Roles include stocking, receiving merchandise, and supporting team members.

The position emphasizes excellent customer service, ability to lift 30–50 lbs, and working in a retail environment with strong attention to detail and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail/customer service experience preferred.
• Ability to lift 30-50 lbs and stand/walk for long periods.
• Excellent communication and customer service skills.
• Able to follow instructions and operate store policies.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma

Tools

POS system

Inventory management

Job description

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, maintain store cleanliness, and ensure safety and asset protection. Roles include stocking, receiving merchandise, and supporting team members.

The position emphasizes excellent customer service, ability to lift 30–50 lbs, and working in a retail environment with strong attention to detail and teamwork.