Retail Customer Experience Associate

Family Dollar Stores Of New York LLC; City of Mount Vernon (NY); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar Stores Of New York LLC in Mount Vernon, New York is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, and manage sales transactions at the register while helping maintain a safe, welcoming store atmosphere.

The role requires lifting up to 50 lbs, stocking merchandise, cleaning and restocking bathrooms, and performing other duties as assigned; strong customer service, communication, and

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks.
• Ensure a positive, safe, and respectful environment.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned*

Skills

Customer service

Communication skills

Teamwork

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New York LLC in Mount Vernon, New York is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, and manage sales transactions at the register while helping maintain a safe, welcoming store atmosphere.

The role requires lifting up to 50 lbs, stocking merchandise, cleaning and restocking bathrooms, and performing other duties as assigned; strong customer service, communication, and