Retail Customer Experience Associate I

Family Dollar Stores Of Kentucky LP; Fairdale (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Kentucky LP is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help maintain a clean, well-stocked store.

The role emphasizes friendly customer interactions, safety, and teamwork. Part-time hours are available at our Kentucky location, with opportunities to grow within the company.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent movement.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash removal.
• Other duties as assigned by management.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Kentucky LP is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help maintain a clean, well-stocked store.

The role emphasizes friendly customer interactions, safety, and teamwork. Part-time hours are available at our Kentucky location, with opportunities to grow within the company.