Retail Customer Experience Associate - Flexible Schedule

Winners Merchants International, L.P.; United States; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Job summary

TJ Maxx in Countryside, IL is seeking a retail associate to deliver a highly satisfied customer experience in a fast-paced store environment. You will engage with customers, handle purchases, and maintain a clean, organized selling floor while following operational, merchandising and loss-prevention standards.

The role requires absolute open availability, a flexible schedule, and the ability to lift heavy objects.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Follow customer experience principles and maintain store standards.
• Adhere to operational, merchandising, and loss prevention policies.
• Cross-train to support multiple store areas as needed.
• Accurately process transactions, returns, and greeting customers.
• Maintain cleanliness and organization of the sales floor.
• Support store shrink reduction and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Lift heavy objects

Retail experience

Job description

TJ Maxx in Countryside, IL is seeking a retail associate to deliver a highly satisfied customer experience in a fast-paced store environment. You will engage with customers, handle purchases, and maintain a clean, organized selling floor while following operational, merchandising and loss-prevention standards.

The role requires absolute open availability, a flexible schedule, and the ability to lift heavy objects.